615.208.2828
SMS Privacy Policy

📱 Piqûre Aesthetics SMS Privacy Policy

Effective Date: October 31 2025
Last Updated: October 31 2025

Piqûre Aesthetics (“Piqûre,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information.
This SMS Privacy Policy explains how we collect, use, and safeguard your information when you opt in to receive text messages (A2P messaging) from us.

1. Information We Collect

When you opt in to receive SMS messages from Piqûre Aesthetics, we may collect:

  • Contact details: your name, mobile phone number, and email (if provided)

  • Communication data: text message content, delivery status, and interaction logs

  • Consent records: date, time, and method of opt-in or opt-out

  • Service details: appointment history, promotions redeemed, or membership activity

We do not intentionally collect sensitive health information (e.g., diagnoses, medications) via text.
If you share medical information in an SMS, it will be handled confidentially and deleted when no longer necessary.

2. How We Use Your Information

We use the information collected to:

  • Deliver SMS communications (e.g., reminders, updates, offers)

  • Confirm or reschedule appointments

  • Provide after-care guidance when relevant

  • Send promotional messages, limited-time offers, or educational resources

  • Maintain compliance with applicable laws (TCPA, CTIA, and A2P 10DLC)

  • Improve our communication systems and user experience

We will never sell, rent, or share your personal information with unaffiliated third parties for their own marketing purposes.

3. Consent

By providing your mobile phone number and opting in, you consent to receive automated text messages (A2P) from Piqûre Aesthetics at the number you provided.
Message frequency varies. Standard message and data rates may apply.
You may withdraw your consent at any time (see Section 5 below).

4. Data Storage & Security

Your SMS data is transmitted securely through GoHighLevel and its telecommunications partners using A2P-registered messaging routes.
We maintain appropriate administrative, technical, and physical safeguards to protect your data.

Please note that SMS is not encrypted — avoid sending sensitive or financial information through text messages.

5. Opt-Out Procedures

You can opt out of receiving SMS communications at any time by replying:

  • “STOP” – to unsubscribe from all messages

  • “HELP” – for assistance or additional information

After opting out, you may receive one final confirmation message.
We will honor all opt-out requests promptly and retain minimal opt-out data as required by law for compliance verification.

6. Third-Party Providers

We may use trusted third-party vendors (e.g., GoHighLevel, Twilio, or similar A2P-registered carriers) to deliver and manage our SMS communications.
These vendors are contractually obligated to handle your data securely and use it only for authorized purposes.

7. Data Retention

We retain SMS data (e.g., opt-in/opt-out logs and message records) only as long as necessary for business, legal, and compliance purposes.
When data is no longer required, it is securely deleted or anonymized.

8. Your Rights

You have the right to:

  • Access or request correction of your personal data

  • Withdraw consent to receive SMS communications

  • Request deletion of your data (subject to legal retention requirements)

To exercise your rights, contact us using the details below.

9. Children’s Privacy

Our SMS program is not intended for individuals under the age of 18.
We do not knowingly collect or send text messages to minors.
If you believe a minor has provided us with their number, please contact us so we can remove it.

10. Changes to This Policy

We may update this SMS Privacy Policy from time to time to reflect changes in technology, regulations, or business operations.
Updates will be posted on our website with a revised Effective Date.
Your continued participation in our SMS program after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns regarding this SMS Privacy Policy or your data, please contact:

Piqûre Aesthetics
715 Hagan St #111 Nashville, TN
(615)-208-2828
Peter@piqurenashville.com
piqurenashville.com

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